Shipping Policy

Prepaid Shipping for FlashForge 3D Printers (Limited Time Offer)

FlashForge Middle East is offering prepaid shipping for all FlashForge 3D printers within the Middle Eastern Region. No coupon codes are necessary. We offer free shipping within UAE. The shipping methods offered during checkout may differ based on your shipping address and items selected.

Refunds for returning items will be deducted from all prepaid shipping fees from the original full amount.

Order Handling Time

Current order handling time is 24-72 hours after an order is placed

Shipping Method

FlashForge MIDDLE EAST uses emirates post as its standard shipping provider within UAE and dedicated freight forwarders for international shipping. FlashForge MIDDLE EAST reserves the right to use other shipping services at its own discretion to deliver packages to our customers in a timely manner.

Effective April 2020, all carriers do not offer guaranteed services. We are not responsible if a shipment is delayed and no refund on express shipping services will be provided if a shipment is delayed beyond our control.

Where We Ship

FlashForge MIDDLE EAST ships internationally. We strive to get your orders to you as quickly as possible.

Backorders

Customers will be notified by one of our specialists in the event of a backorder. FlashForge MIDDLE EAST will notify its customers once orders are in stock and ready to ship.

Receipt of Wrong or Missing Items or Dead on Arrival (DOA) Units

Please report receive of wrong or missing items or dead-on-arrival (DOA) units to us within 5 days of receiving the date shown on the tracking information for the order. Reporting must be in written format. Please send us an email at info@flashforge-me.com for reporting.

We will respond and make the necessary arrangement to dispatch a replacement product. Failure to report within 5 days, the order or product does not consider to be a DOA item and normal protocols will be followed.